TrueClimb ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website trueclimb.co or engage our services.
Personal Information: When you book a call, fill out a form, or contact us, we may collect your name, email address, phone number, company name, and job title.
Usage Data: We automatically collect information about your device, browser, IP address, pages visited, and referring URLs through cookies and similar technologies.
Communications: If you email us or use our chat, we retain the content of those communications.
We use collected information to: provide and improve our services; respond to inquiries and schedule calls; send relevant updates (with your consent); analyze website usage and optimize performance; and comply with legal obligations.
We do not sell your personal information. We may share data with: service providers who assist our operations (hosting, analytics, scheduling); professional advisors (legal, accounting); and as required by law or to protect our rights.
We use essential cookies for site functionality and analytics cookies to understand usage patterns. You can control cookie preferences through your browser settings.
We implement appropriate technical and organizational measures to protect your information. However, no electronic transmission or storage is 100% secure.
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
Depending on your jurisdiction, you may have the right to: access, correct, or delete your personal information; opt out of marketing communications; and request data portability. To exercise these rights, contact us at ivo@trueclimb.co.
If you are located in the European Union or European Economic Area, your personal data is processed in accordance with the General Data Protection Regulation (GDPR). Our legal bases for processing include your consent, the performance of a contract with you, and our legitimate business interests. In addition to the rights above, you have the right to restrict or object to processing, to withdraw consent at any time, and to lodge a complaint with your local data protection authority.
We may update this policy from time to time. Changes will be posted on this page with an updated revision date.
If you have questions about this Privacy Policy, contact us at:
TrueClimb
ivo@trueclimb.co